Booking and Customisation

The process of securing your private aerial tour is designed to be as seamless and personalised as the flight itself. We understand that each journey is unique, whether it is a grand romantic gesture, a family adventure, or a specialist photographic expedition. Our team is dedicated to accommodating individual requests and crafting itineraries that go beyond our established routes, ensuring your vision for a heli tour in Bali is fully realised. From initial enquiry to final confirmation, we prioritise clarity, flexibility, and attentive service.

How do I book a helicopter tour?

Booking your Heli Tour Bali is straightforward. You can make a reservation directly through our secure website, which displays real-time availability. Alternatively, for bespoke arrangements or specific enquiries, you may contact our concierge team via email or WhatsApp. We will require the number of passengers, their approximate weights, your preferred date, and the tour package you are interested in. A deposit is typically required to confirm and secure your exclusive flight slot, with the balance due prior to departure.

Can our tour be customised for a special occasion?

Absolutely. We specialise in creating bespoke aerial experiences. Whether you are planning a surprise proposal above the cliffs of Uluwatu, celebrating an anniversary with a sunset flight over Tanah Lot, or require specific routing for a professional photography project, we can tailor the journey to your exact requirements. Custom itineraries may include extended flight times, specific points of interest like the remote beauty of Menjangan Island, or coordination with ground arrangements for a truly memorable occasion.

What is your cancellation or rescheduling policy?

We maintain a structured cancellation policy to manage our flight operations. Cancellations made more than 7 days prior to the flight receive a full refund, while those made within 3 to 7 days are subject to a 50% charge. Cancellations within 72 hours of the scheduled departure are non-refundable. We understand that plans can change, and we will always do our best to accommodate rescheduling requests, subject to aircraft and pilot availability. All weather-related cancellations initiated by our pilot receive a full refund.

Pricing and Inclusions

We believe in transparent pricing that reflects the exceptional quality and comprehensive nature of our services. The cost of a Heli Tour Bali is not merely for the flight time; it encompasses a complete, managed experience from the moment you book. This includes the exclusive use of a state-of-the-art helicopter, the expertise of our highly trained pilots and ground crew, and all associated operational costs. Our aim is to provide a clear, all-inclusive price, allowing you to relax and immerse yourself in the breathtaking scenery below.

What is included in the tour price?

Your tour package is all-inclusive. The quoted price covers the private charter of the helicopter for your group, the services of a commercially licensed and experienced pilot, all fuel and landing fees, passenger insurance, and local taxes. Upon arrival at our private heliport near Ngurah Rai, you will be greeted with light refreshments. For most packages, return luxury ground transportation from major tourism hubs like Seminyak, Nusa Dua, and Ubud is also included, ensuring a seamless door-to-door experience.

Are there any hidden fees, such as fuel surcharges or airport taxes?

No. We operate with complete price transparency. The rate confirmed at the time of your booking is the final price you will pay. There are no hidden surcharges for fuel, heliport fees, or passenger taxes. Any optional extras, such as a professional photographer to accompany your flight or special catering requests for a custom charter, will be discussed and quoted separately during the booking process. Our standard tour packages are fully inclusive of all operational necessities.

Safety and Operations

Our commitment to safety is absolute and forms the bedrock of our operations. We adhere to the most stringent international aviation standards and are fully certified by Indonesia’s Directorate General of Civil Aviation (DGCA). Our fleet consists of modern, meticulously maintained aircraft, and our pilots are seasoned professionals with thousands of flight hours, many with extensive experience navigating Bali’s unique topography and weather patterns. Every aspect of your journey is subject to rigorous safety checks and protocols, ensuring your peace of mind from take-off to landing.

What are your safety standards and pilot qualifications?

Safety is our highest priority. Our operations are governed by a strict Safety Management System (SMS) that aligns with global best practices. Our helicopters undergo rigorous, scheduled maintenance by certified engineers. Pilots are commercially licensed, hold extensive flight hours in similar aircraft and conditions, and undergo recurrent training and regular proficiency checks. We ensure that both our crew and our fleet not only meet but exceed all regulatory requirements for commercial air tour operators in Indonesia.

What happens in the event of bad weather?

The final decision to fly always rests with the pilot-in-command, whose expert judgement is based on current and forecasted weather conditions. Bali’s weather can be localised and change quickly. If conditions are deemed unsafe for your scheduled flight path—due to heavy rain, low cloud cover over Mount Agung, or high winds—we will contact you. We will first attempt to reschedule your tour for another time or day. If a suitable alternative cannot be arranged, you will receive a 100% refund.

The Flight Experience

A helicopter tour over Bali is an immersive sensory experience. From the gentle lift-off at our private heliport to the moment you are soaring above the island, the perspective is transformative. You will be equipped with high-quality headsets, allowing for clear communication with your pilot, who will provide insightful commentary on the landmarks below. Whether observing the intricate patterns of the Tegalalang rice terraces or the dramatic coastal cliffs of Nusa Penida, the panoramic windows of our aircraft offer an unobstructed, cinematic view.

How many passengers can fly at once?

Our primary aircraft, chosen for its safety record and excellent visibility, typically accommodates up to four or five passengers, depending on the specific model in operation. Passenger capacity is also subject to weight and balance calculations, a critical safety measure for every flight. For larger family groups or corporate events, we can arrange for multiple helicopters to fly in formation, providing a shared and spectacular aerial experience for everyone involved. Please inform us of your group size upon enquiry.

Can I take photographs and videos during the flight?

Photography is not just permitted; it is encouraged. Our helicopters are selected for their large, panoramic windows, which provide excellent opportunities for both amateur and professional photographers. For the best results, we recommend using a lens with a polarising filter to reduce glare from the windows. Your pilot is experienced in positioning the aircraft to help you capture the perfect shot of landmarks like the caldera of Mount Batur or the iconic Kelingking Beach, ensuring your memories are as vivid as the experience itself.

What should I wear and bring on the day?

We recommend wearing comfortable clothing and secure, closed-toe footwear. Darker coloured clothing is advisable to minimise reflections on the windows for better photo opportunities. Essential items to bring include sunglasses, your camera or smartphone, and a sense of adventure. For safety reasons, loose items such as hats, scarves, and large bags will be securely stowed by our ground crew before you board. The helicopter cabin is climate-controlled for your comfort throughout the flight.

Logistics and Practicalities

To ensure your experience is effortless and enjoyable, we manage all logistical details with precision. From coordinating private vehicle transfers to providing a comfortable pre-flight briefing area, every step is carefully planned. Our operations are based out of a dedicated, private heliport, offering a discreet and efficient departure point away from the main commercial airport traffic. Our ground team will be there to welcome you, handle your belongings, and conduct a professional safety briefing before escorting you to the aircraft.

Where do the helicopter tours depart from?

All our scheduled scenic tours depart from our private, professionally managed heliport located in the vicinity of Ngurah Rai International Airport (DPS). This location provides convenient access from all major resort areas in South Bali. The precise location and directions will be provided in your booking confirmation. For certain bespoke charters or transfers, departures or landings at other approved locations, such as luxury resorts with their own helipads, can be arranged subject to prior approval and safety assessments.

Do you provide hotel transfers to the heliport?

Yes, complimentary return transfers in a private, air-conditioned luxury vehicle are included in most of our tour packages. This service is available from hotels and villas in the primary southern tourist areas, including Seminyak, Kuta, Legian, Canggu, Sanur, Nusa Dua, and Jimbaran. Transfers from more distant locations, such as Ubud or Uluwatu, are also included in many of our longer tours. Please confirm your hotel location during the booking process, and we will coordinate the precise pick-up time for you.